{"id":124,"date":"2025-04-11T06:38:14","date_gmt":"2025-04-11T04:38:14","guid":{"rendered":"https:\/\/www.stoprodent.com\/?page_id=124"},"modified":"2026-04-24T12:53:59","modified_gmt":"2026-04-24T10:53:59","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.cortenplus.com\/ro\/return-policy\/","title":{"rendered":"Politica de returnare"},"content":{"rendered":"<p><strong>Ac\u021biuni necesare pentru ini\u021bierea unei return\u0103ri<\/strong><\/p>\n\n\n\n<p>Pentru a \u00eencepe procesul de returnare, trebuie mai \u00eent\u00e2i s\u0103 desc\u0103rca\u021bi formularul nostru de la urm\u0103torul link:&nbsp;<a href=\"https:\/\/www.cortenplus.com\/wp-content\/uploads\/2025\/06\/Corten_Return_Form.pdf\" data-type=\"link\" data-id=\"https:\/\/www.cortenplus.com\/wp-content\/uploads\/2025\/04\/StopRodent_Return_Form.pdf\">Desc\u0103rcare<\/a><\/p>\n\n\n\n<p>Pe acest formular, este necesar s\u0103 completa\u021bi toate informa\u021biile:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data comenzii<\/li>\n\n\n\n<li>Num\u0103rul de comand\u0103<\/li>\n\n\n\n<li>Valoarea total\u0103 a comenzii<\/li>\n\n\n\n<li>Elementele vizate de cerere<\/li>\n\n\n\n<li>Dac\u0103 dori\u021bi un schimb sau o rambursare<\/li>\n\n\n\n<li>Nume \u0219i prenume<\/li>\n\n\n\n<li>Strada<\/li>\n\n\n\n<li>Cod po\u0219tal<\/li>\n\n\n\n<li>Ora\u0219<\/li>\n\n\n\n<li>\u021aara<\/li>\n\n\n\n<li>Adresa de e-mail<\/li>\n\n\n\n<li>Num\u0103r de telefon<\/li>\n\n\n\n<li>Data \u0219i semn\u0103tura<\/li>\n<\/ul>\n\n\n\n<p>Trebuie s\u0103 trimite\u021bi acest formular la adresa de e-mail&nbsp;<a href=\"mailto:contact@cortenplus.com\">contact@cortenplus.com<\/a>&nbsp;sau prin scrisoare recomandat\u0103 la urm\u0103toarea adres\u0103 :<\/p>\n\n\n\n<p>Ferber Enterprises O\u00dc (c\/o Corten+)<br>Strada Tornim\u00e4e nr. 5<br>Tallinn, 10145<br>Estonia<\/p>\n\n\n\n<p>Odat\u0103 ce formularul este primit, serviciul nostru pentru clien\u021bi v\u0103 va trimite un cupon de retur care va fi inclus cu comanda dvs. \u0219i va trebui s\u0103 ne returna\u021bi comanda pe cheltuiala dvs. prin po\u0219t\u0103, la urm\u0103toarea adres\u0103:<\/p>\n\n\n\n<p><span data-no-translation=\"\">Ferber Enterprises Czechia s.r.o.<br>Sklen\u00e1rka 375\/3<\/span><br>268 01 Ho\u0159ovice<br>Republica Ceh\u0103<br>Num\u0103r de telefon: +420 378 880 201<\/p>\n\n\n\n<p>Odat\u0103 ce comanda dvs. este primit\u0103 la depozitul nostru, vom inspecta pachetul pentru a verifica dac\u0103 comanda a fost returnat\u0103 integral \u0219i \u00een stare bun\u0103.<\/p>\n\n\n\n<p><strong>Rambursare<\/strong><\/p>\n\n\n\n<p>Dac\u0103 alege\u021bi s\u0103 solicita\u021bi o rambursare \u00een loc de \u00eenlocuirea articolului, ve\u021bi fi rambursat \u00een termen de 2 zile. Nu se aplic\u0103 taxe de reaprovizionare pentru return\u0103ri.<\/p>\n\n\n\n<p><strong>Schimb<\/strong><\/p>\n\n\n\n<p>Dac\u0103 alege\u021bi s\u0103 solicita\u021bi un schimb, adic\u0103 o \u00eenlocuire a articolului, v\u0103 vom trimite gratuit un articol nou.<\/p>\n\n\n\n<p><strong>Condi\u021bii pentru return\u0103ri<\/strong><\/p>\n\n\n\n<p>Pentru a efectua o returnare, este imperativ s\u0103 \u00eencepe\u021bi procesul de returnare \u00een termen de 30 de zile de la livrarea articolului. Aceasta \u00eenseamn\u0103 c\u0103 trebuie s\u0103 primim formularul de cerere de returnare \u00een termen de 30 de zile de la data livr\u0103rii.<\/p>\n\n\n\n<p>De asemenea, este imperativ ca articolul s\u0103 fie \u00een stare nou\u0103 sau u\u0219or utilizat\u0103, \u00eens\u0103 pute\u021bi returna articolul indiferent dac\u0103 este defect sau nu.<\/p>\n\n\n\n<p>Pute\u021bi face o returnare f\u0103r\u0103 niciun motiv \u0219i, de asemenea, pute\u021bi face o returnare din orice \u021bar\u0103 din lume.<\/p>","protected":false},"excerpt":{"rendered":"<p>Action required to initiate a return In order to start the return process, you must first download our form at the following link :&nbsp;Download On this form, it is necessary to fill in all the information : You must send this form to the email address&nbsp;contact@cortenplus.com&nbsp;or by registered mail to the following address : Ferber [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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